Kineon move+ red light strap

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@bodycorerecovery.com. 


You can always contact us for any return question at info@bodycorerecovery.com.

You as the buyer will be responsible for returning the products back to the supplier. contact info@bodycorerecovery.com to start the process 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

we do not charge a re stocking fee

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@bodycorerecovery.com.

Free uk delivery

we aim to send all products out within 3 to 5 working days. this may change depending on the size of the order. once a order has been places we will notify you with the delivery date.

All products qualify for free delivery. returns are the responsibility of the buyer. 

we have a cut off time of 14:00 o'clock. orders places before 14:00 will be processed on the same day.

As soon as you place your order, we will pre-authorise your card however your card will not be charged. We will then contact our supplier to confirm that the product you have purchased is available for immediate shipment. Once confirmed we will process the payment and your order will be dispatched straight away. If there is any delay such as an item which is on backorder, we will void the pre-authorisation and contact you to let you know.

Order Delivery

Once your order has been placed, assuming it is in stock and available for dispatch, we will charge your card and your order will be dispatched within 2 working days. We’ll send you tracking details by email within 24 hours of your order being dispatched. If you have not received tracking details within 6 working days, please reach out to us via email at info@bodycorerecovery.com so that we can help.

the customer is responsible for any returns. please contact us as soon as possible at 

info@bodycorerecovery.com